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Return Policy / Exchange

Unused, unworn, and unwashed Troy Boy Trunks products can be returned or exchanged within 30 days. Final sale / clearance products cannot be returned or exchanged. Shipping charges are non-refundable. Any charges for return shipping will be paid for by customer

Holiday Return Policy

Any unused, unworn, and unwashed Troy Boy products purchased between 11/19/2025-1/7/2026 are eligible for store credit or exchange only.

Final sale / clearance products cannot be returned or exchanged. Shipping charges are non-refundable.

How do I return / exchange my order?

Customers can start a return or exchange at any time by visiting our Contact portal – here. Include the order number, reason for exchange / return, and if exchange, tell us the product you would like to exchange for of equal or lesser price.

Enter your order number, contact info, and the reason for requesting a return. Once your request has been seen you, you will receive a return shipping label, and you may drop your package at the selected shipping location.

Please only send your return(s) with after going through proper channels.

For special requests or to clarify shipping policy please reach out using out contact page - here

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